Privacy Policy
PRIVACY POLICY
Last Updated: 21st February 2026
1. Introduction
Welcome to GV MUSICALS LIMITED (“we,
” “our,
” or “us”). We are committed to protecting and
respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose
your information, including personal data, in conjunction with your access to and use of our
website: www.gvmusicals.ie.
We operate in accordance with the General Data Protection Regulation (GDPR) and the Data
Protection Act 2018 of Ireland.
2. Data Controller
For the purposes of the GDPR, the "Data Controller" is the company responsible for deciding
how your personal data is processed.
• Legal Name: GV MUSICALS LIMITED
• Registered Address: 703, The Cubes 6, Beacon South Quarter, Sandyford, Dublin.
• Contact Email: info@gvmusicals.ie
3. Information We Collect
We collect personal data that you provide to us voluntarily when placing an order or creating an
account. This includes:
• Identity Data: First name and last name.
• Contact Data: Email address, billing address, shipping address, and telephone numbers.
• Transaction Data: Details about payments to and from you and other details of products you
have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting,
and operating system (automatically collected via our platform provider).
Note on Payment Information:
We do not store your credit or debit card details. All payment transactions are processed
securely by our third-party payment processor, Stripe. Your payment data is encrypted and
processed directly by them.
4. How and Why We Use Your Data (Legal Basis)Under GDPR, we must have a lawful basis for processing your personal data. We rely on the
following:
1. Performance of a Contract: We need your name, address, and contact details to process your
order, deliver your musical equipment, and handle returns or warranty claims.
2. Legal Obligation: We are required by Irish tax law to keep records of our sales and
transactions for accounting and tax purposes.
3. Consent: We will only send you marketing newsletters if you have actively ticked the box to
opt-in. You may withdraw this consent at any time.
5. Sharing Your Data
We do not sell your personal data. However, to provide our services, we share data with the
following trusted third-party service providers (Data Processors):
• Website Platform: Our website is hosted and powered by Eazi-sites. They process data to
ensure the website functions correctly.
• Payment Processing: We use Stripe to process secure payments.
• Logistics & Delivery: We share your name, address, and phone number with our shipping
partners (An Post, DPD, or DHL) strictly for the purpose of delivering your goods.
We ensure a data processing agreement is in place with these providers to ensure they protect
your data in compliance with GDPR standards.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements.
• Order Information: Generally retained for 6 years to comply with Irish Revenue Commissioners
requirements.
• Marketing Data: Retained until you unsubscribe or ask us to remove you.
7. Security
We have put in place appropriate security measures (including SSL encryption) to prevent your
personal data from being accidentally lost, used, or accessed in an unauthorized way.
8. Children's PrivacyOur website is intended for users aged 18 and older. If you are under 18, you may use this
website only with the involvement and consent of a parent or guardian. We do not knowingly
collect data from children without parental consent.
9. Your Legal Rights
Under the GDPR, you have rights regarding your personal data:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can ask us to correct incomplete or inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data where
there is no good reason for us continuing to process it (e.g., after the tax retention period has
expired).
• Right to Object: You can object to the processing of your data for direct marketing purposes.
• Right to Portability: You can request the transfer of your data to you or a third party.
To exercise any of these rights, please contact us at info@gvmusicals.ie. We usually respond to
legitimate requests within one week.
10. Cookies
We use essential cookies to ensure our website works (e.g., keeping items in your shopping
cart). Because we do not use third-party analytics or tracking pixels, we strictly use functional
cookies required for the site's operation and security.
11. Complaints
If you have concerns about how we handle your data, we ask that you contact us first so we can
resolve the issue. However, you also have the right to make a complaint at any time to the Data
Protection Commission (DPC), the Irish supervisory authority for data protection issues
